Support
Stuck on a level, or is something not working? Most answers are below, and we read every email.
Email us
We usually reply within 3 working days. Please include your device model, Android version and the level number.
Game details
Version 1.0.0 · Android 7.0+
Package com.mubashir.unjam
How to play
- Every Jammer faces the direction it wants to leave in — follow the white arrows and its eyes.
- Tap a Jammer. If its lane to the edge of the board is empty, it leaves. If not, it bumps its blocker and you lose a heart.
- You have 3 hearts per level. Lose them all and the level restarts with full hearts.
- Clear every Jammer to finish the level and unlock the next one. There is no timer.
I’m stuck on a level
Every level has a solution — they are all verified by a solver before release. Look for a Jammer whose lane runs straight to the edge with nothing in it; there is always at least one. Then ask what that move has opened up. On the first three levels, a free Jammer wiggles if you wait a moment.
Troubleshooting
There is no sound
Check Settings → Sound in the game (gear icon), then your device’s media volume. UNJAM! mixes with other audio, so music from another app keeps playing.
I can’t feel vibration
Check Settings → Haptics in the game, and that touch feedback is enabled in your Android sound and vibration settings. Some devices have no vibration motor or disable it in battery-saver mode.
My progress disappeared
Progress is saved only on your device. It is removed if the game is uninstalled, its data is cleared, or Reset Progress is used. If Android backup is enabled, progress may be restored automatically when you reinstall on the same Google account.
How do I start over?
Open Settings and tap Reset Progress twice. Your sound and haptics settings are kept.
The game won’t install or open
UNJAM! needs Android 7.0 or newer. Make sure you have some free storage, then try restarting the device and reinstalling from Google Play.
Privacy and data requests
UNJAM! collects no personal data, so there is nothing for us to export or delete. To remove the data stored on your device, use Reset Progress or uninstall the game. Details are in the Privacy Policy.
Report a bug or suggest something
Write to [email protected] with what happened, what you expected, and if possible a screenshot. Level ideas are welcome too.